Return & Exchange Policy

Canceling & Modifying Orders:

  • Once an order is placed, it can not be modified or canceled. 

Sizing:

  • Please read the information under the "Sizing Info" tab.

Bleach Products:

  • ALL bleach products vary by look. Every bleach tee is handmade just for you. No two will ever be the same. They are each uniquely bleached.
  • Bleach products can vary in not only look, but color. 
  • Your bleach is not going to be perfectly shaped for the design you pick. I will NOT remake your shirt because you don't like how it is bleached, or you don't like the placement of the design. All designs are placed generally 1-3" below the collar, depending on the collar type.  We do not know everyone's body type and chest size, so we will not remake or refund any shirts because you dislike how the design sits on your body.  
  • Each shirt is UNIQUE made to look VINTAGE and DISTRESSED. There may be a slight difference in color/vibrancy from the screen to the finished product. These are made to order, so bleach spots will vary, but look similar to finished pictures here. 
  • When bleaching, a shirt may become a little thinner in the bleached areas. This is perfectly normal and to be expected. Shirts are also meant to have a “vintage” look to them so fading is normal.

Handmade:

  • Every shirt is handmade. There may be slight imperfections to a shirt or how a design was applied. Obviously we will never send a shirt that is less than our satisfaction. 

Shipping Policy:

  • Handmade by Haley is a made to order site. This means ALL orders are made to order, we are not a ready to ship site. The current turn around time is always at the top of our website. This is the time it takes for us to make your order.
  • Business days do not include holidays or weekends.
  • We are not responsible for packages once they are in USPS or UPS hands. We do have an option at checkout for you to add “shipping insurance” to your order. This gives you insurance and protection on your order. It is very important you do this as we ship first class with no insurance. If you opt to remove the insurance Handmade by Haley is not liable & will not replace or refund any lost, stolen, or damaged items caused by shipping.
  • If a package is returned due to incorrect address or for any reason, the customer is responsible for any additional postage to resend the package to the correct address.